Legal
Privacy Policy
This policy explains what information Lyvora collects, why we collect it, and the control you have over it.
Information we collect
When you place an order we collect the details needed to fulfil it: your name, email address, phone number, billing and shipping address, and the items in your cart.
When you simply browse, we collect basic technical data such as your browser type, device type, and the pages you visit, so we can keep the store fast and reliable.
Your cart contents and age confirmation are stored locally in your own browser, not on our servers.
How we use your information
To process, confirm, and ship your order, and to contact you about it.
To respond to messages you send through our contact form.
To detect fraud or misuse and to meet our legal obligations, including age-restriction requirements.
Who we share it with
We share order details only with the service providers who help us operate: our order management system, payment processing, and shipping carriers.
We never sell your personal information, and we do not share it with advertisers.
We may disclose information where legally required by a valid request from a public authority.
Cookies and local storage
We use essential browser storage to remember your cart and your age confirmation. These are required for the store to work.
We do not run cross-site advertising trackers. If we add analytics in the future, this page will be updated first.
Data retention
Order records are kept for as long as needed to service the order and to satisfy accounting and legal requirements.
Contact form messages are kept only as long as needed to resolve your enquiry.
Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it.
To make a request, email us using the address on our About page. We aim to respond within 30 days.
Age restriction
This store is intended for users aged 18 or over. We ask every visitor to confirm their age before browsing, and we do not knowingly collect information from minors.
Changes to this policy
If this policy changes we will update the date below. Continuing to use the store after an update means you accept the revised policy.
Last updated 2026. Products sold for research use only. Not for human consumption.